Purchasing Terms and Conditions:

1. About the product:

Our factory specializes in glass cups, glass tea sets, glass kettles, and other glass products. Please do not compare it with ordinary glass. It is not an ordinary glass product. We use high-borosilicate glass and blow it by hand. High-borosilicate glass features high clarity and brightness, and can withstand a 150-degree instant temperature difference. The taste and quality of life are reflected in every detail!

2、关于定制：

We are a direct factory. We undertake custom-made heat-resistant glass, printing logos, etc., with a minimum order quantity of 2,000 pieces.

3、关于发货：

In the event of a return or exchange, we support a 7-day return policy without any reason, provided that the item is not damaged and has not been used. If the return is not due to quality issues, the shipping costs for the return or exchange will be borne by the buyer. Glass products are considered precious and fragile, and we kindly ask the buyer to inspect the goods in person upon receipt. In the event of damage, please contact us immediately and return the item in its original packaging. We will resend the item within 24 hours upon receiving the returned item. If damage is reported after the goods have been signed for, we will not process a return or exchange.

4: About Express Delivery:

Before 16:00, the order will be shipped the same day; after 16:00, the order will be shipped the next day. For small quantities, the default shipping method is either EMS or Yunda (specifically depending on the city, the merchant decides. If the customer specifies a specific courier, please contact customer service to make up the difference).

We have a team, supporting small and medium-sized sellers policies, support one-time distribution, solve your troubles without good supply, now invite you to join hands, facing the recruitment of distribution, details please clickDistribution recruitment details.

We also undertake glass cup customizations and wholesale businesses. For details, please contact our customer service.