1. About placing an order
Our store is full.108Free shippingExcept for remote areas such as Xinjiang, Tibet, and Inner Mongolia.If there is any shipping fee, you can contact customer service to change it. Please be informed. Our store does not support unreasonable returns or exchanges for orders over 200 yuan per transaction.

2、关于产品
Our factory specializes in wholesale jewelry, with mass production and mostly handmade processing.Different batches of products may have slight differences, and minor imperfections (which do not affect sales) are unavoidable.It is recommended to take samples first to see the goods, and everyone should understand.You get what you pay for.The truth is, don't rely on your imagination, everyone's imagination is infinite, and we can't meet this, please forgive me! For customers who are very strict about quality, please buy at the counter!

3、关于颜色
1. Most of the products in our store are photographed from the actual items, with a small number of images from the internet; the colors have been professionally checked and are most similar to the actual flat lay images.Due to factors such as lighting, color contrast and color temperature of the computer monitor, color differences are unavoidable. The picture is for reference only and the actual item should be used for reference. If you are concerned, please be careful when shooting!

4. Regarding style and color issues, the default is to ship according to the order, and we do not support notes for style or color (except for special instructions on the product page); we will try to ship as per your requirements, but there may be some shortages, and we hope everyone will understand. If there are any temporary shortages (you can also note the color of the missing goods when ordering), we will inform you by Alipay or phone, please forgive us!

5. About After-sales Service
1. Receipt: Please personally inspect the goods and sign for them. This is your right and also a key part of our after-sales service. Thank you for your cooperation. (If you are unable to personally sign for the goods, please inform the person who will help you sign for them, such as a friend, relative, or gatekeeper, to inspect and sign for the goods.)

2. Lack or Quality Issue: If you receive the goods and there are quality issues after you receive them, please contact us immediately. We will provide a full refund or exchange the goods for you.If you encounter any shortage or quality issues, please contact the after-sales customer service within three days of signing.If you encounter any quality issues, please take photos of the goods upon receipt and contact our after-sales service via Alipay to send us images. We will provide you with a satisfactory solution. If you delay, you will be responsible for the consequences.

Note: 1. The following conditions do not allow returns: A. The product packaging is damaged or incomplete, and the product accessories or related materials are incomplete; B. Unauthorized repair or modification; C. Use or storage in a non-normal manner; D. Color difference does not allow returns, and goods beyond the post-sale service period are not allowed.
2. After-sales service is the most basic service of our company, and we are willing to provide good after-sales service for everyone. At the same time, good after-sales service also needs the cooperation of customers. Please read the above instructions carefully before returning or exchanging goods, and try to handle it in accordance with the above regulations of the company to avoid affecting your after-sales service.
3. For the handling of damaged and quality-related products, if a customer wishes to return the entire order due to some product issues, according to the regulations of Alibaba, the shipping costs will need to be borne by the buyer.

Additional tax points will be added to the invoice. If you need an invoice, please contact customer service and provide the specific invoice information.