Orders paid before 18:00 will be shipped that day, and the logistics information will be available after about 22:00.
Orders paid after 18:00 on the same day will be shipped the next day (customers using a third-party shipper can request the tracking number from customer service in advance).
Default to YTO Express, ZTO Express, Yunda Express, etc., and for self-selected courier services, a surcharge will be required for specified couriers.
【4】Due to the large amount of work every day, our shipment is based on the order information captured. Any errors caused by communication through Alibaba Messenger to modify addresses or models are the responsibility of the buyer.
Section Two: After-sales Instructions
After-sales plan:
A product on consignment, except for quality issues, does not support returns to our warehouse. If the goods are proven to have quality problems, they will be exchanged or returned unconditionally.
"Wholesale after-sales over 1000 yuan":
1. If there are any quality issues with the product, please return the goods within 3 months and accumulate them for a centralized return. The return shipping fee should be prepaid, and the replacement shipping fee will be borne by our side (ensure that the packaging is intact and the accessories are complete, and it has not been used; if it has been used, we will not accept the return).
2. For non-quality issues, please handle within 7 days from receipt. Return and exchange shipping fees are the customer's responsibility (and packaging fees). The product cannot be opened and used, and cannot affect resale. (Important: Ensure that the packaging is intact, has not been used, and if used, we will not accept the return).
【Wholesale-Dropshipping After-Sales Rules】：
1. If there are any quality problems with the product, please contact customer service within 7 days of order receipt (30 days for wholesale customers) to handle it (take photos or videos of the product and inform the customer service). After verification and confirmation, the postage will be borne by us. If the return is detected to have no quality problems after our side testing, the return freight needs to be borne by yourself. (Make sure the packaging is intact, and no handling will be accepted if it has been used).
2. For non-quality issues or returns without reasons, please contact customer service within 7 days after the order is received (30 days for wholesale customers), and the shipping cost will be at your own expense. The product cannot be opened, has not been used, and the packaging is intact, and it cannot affect the resale.
3. If you discover a shortage or omission after signing for the goods, please contact us within 7 days to handle it. Take photos of all the products and the shipping list and inform the customer service. We will verify with the warehouse and check the shipping videos. If it is confirmed that there is a shortage or omission, we will give you a satisfactory solution. If you contact us after the time limit, we will not handle it!
Attention: If upon receipt you find that the delivery package is damaged or compressed, please take photos and refuse to accept it. We will arrange for a re-delivery after contacting us. Otherwise, any shortage, lack of goods, or appearance-related issues affecting sales after receipt are your responsibility.
Section Three: About Us
Shenzhen Bangneng Electronics Technology Co., Ltd. is engaged in wholesale distribution. We have established long-term and stable cooperative relationships with many retail merchants and agents. We have direct manufacturer's supplies, covering all categories of adult products, avoiding the intermediary agency link. Currently, 70% of the adult products online stores in China are our wholesale customers, with users covering platforms such as Taobao, JD.com, 1st Store, and so on.
Our company: with strong financial strength, we value credibility, adhere to contracts, and ensure the quality of our products. We operate with a variety of products and the principle of low profit margin and high volume sales, which has earned recognition from the industry. We warmly welcome friends from all walks of life to visit, guide, and conduct business negotiations.
We offer free data packages and provide a one-stop shipping service, with no commission fees and no entry barriers. You just need to open a store on various platforms to sell, and we will ship the orders for you, relieving you of the pressure of stocking and the cost of shipping personnel. The higher the order amount, the more favorable the wholesale price you enjoy. We encourage merchants who want to enter the e-commerce field to operate at a low cost and quickly achieve wealth.
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