All the images are taken from the actual items. Due to the differences in lighting and monitor settings, color differences are unavoidable. We will correct and adjust the images to match the actual items as much as possible. Those who are sensitive to color differences should be cautious when purchasing.

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The stock order is generally shipped within 48 hours, but there may be occasional situations of stock shortage or waiting for adjustment. We will notify you and work together to resolve the issue. Please understand.

Please carefully inspect the parcel in front of the courier when signing for the delivery. If you find any damage to the outer box, severe deformation, incomplete tape seals, or obvious signs of being tampered with, you may count the goods on the spot to check for damage or refuse to accept the delivery in person, and notify the customer service.

1. All products sold by our company are strictly inspected by quality inspectors to ensure product quality. However, due to various uncertain factors, our factory can only guarantee that 97%-98% of the products will be free from defects upon arrival. The remaining 2%-3% is within the scope of exemption.
2. All the goods sent by our factory are brand new. Before shipping, we will ensure that the product packaging is intact and tidy, and the outer box is strong. However, during the transportation process, especially in some long-distance cities, it is possible that some products may suffer from transportation losses (such as minor scratches caused by collision, or minor deformation of the packaging box for color boxes). Transportation is completed by third-party logistics companies, which is beyond our control. The responsibility for damage caused by transportation will not be borne by us. The transportation time is affected by many factors such as weather, vehicle arrangements, and traffic conditions, and it will not be used as a reason for return.
3. Our toys are of high quality and affordable, and they are really worth the price. Some buyers have reported that the workmanship is somewhat rough, with imperfections, and that the materials are not of high quality, which does not meet their expectations, etc. However, these do not fall under quality issues. Nothing is perfect, and we understand that some buyers may be too picky. Please forgive us if you are too particular. When making a purchase, please consider and carefully read the product description. If you have any questions, please consult us.

4. We do not accept returns in principle. If the product has quality issues due to factory defects, we can negotiate for a exchange. However, the transportation costs need to be borne by the buyer. After receiving the returned product, we will send the exchange together with the next customer's order. We cannot accept sending together with the next shipment. The shipping costs are the responsibility of the customer. Before sending back, you must inform our business's Alibaba customer service!!
5. Due to the special nature of toy products, they cannot be compared with household appliances. Therefore, our company does not implement a three-pack policy for all toy products we sell. If there are problems after use, we do not assume any responsibility. If we are able to help, we will do so, but all related costs will be borne by the customer. Special products are handled according to the relevant agreements reached between our customer service personnel and the guests.
The following conditions do not allow for returns or exchanges: damaged or incomplete product packaging, missing product accessories or related documents, unauthorized repairs or modifications, use or storage not in accordance with normal methods, and goods beyond the post-sale service period.