Company Introduction

Nanchao Umbrella Factory in Shaoxing City, Yuzhou District is a professional manufacturer and processor of products such as umbrellas, umbrella accessories, rain gear, tents, and tourism leisure supplies. The company has a complete and scientific quality management system. Nanchao Umbrella Factory's integrity, strength, and product quality have gained recognition in the industry. We welcome friends from all walks of life to visit, guide, and conduct business negotiations.

Warm Tip

1. After using an umbrella, it should be placed in a well-ventilated and dry place to dry it open, and a small amount of lubricant should be applied to the handle regularly to extend its service life.

2. Avoid violent use, and it should be slowly stretched out normally to prevent the occurrence of problems such as fracture and deformation.

3. Avoid contacting the umbrella with alkaline lime walls or high-temperature surfaces.

4. Do not use the umbrella as a cane.

5. Prevent ash and sparks from splashing onto the umbrella surface to avoid scorching it.

Shopping Terms and Conditions

1. Ordering Rules:

All prices in our store are wholesale prices. You can get the corresponding wholesale price when you reach the corresponding quantity.

Comment:
Please leave a message for the seller and specify your special requirements. We will try our best to meet them. This way, the warehouse can also see the notes to avoid sending the wrong goods. You can also contact the online customer service via Alipay. Just make a note.

III. Shipping Instructions:
The rules of our store for shipping are to first print the express delivery slip, click the shipping option, and then arrange for the warehouse to ship the goods! (We will try to ship the orders of the same day as soon as possible.) If you find that your order shows that it has been shipped, but there is no shipping information displayed, please do not worry, we will arrange the shipment as soon as possible. The specific shipping time for express delivery is based on the scanning record, not the "click shipping" on the backend. If the recipient rejects the goods after shipping, the postage will not be refunded.

IV. Note: The following circumstances do not provide a return or exchange service.

1. Sign for the delivery without opening it in person to inspect the goods, and any damage caused by the courier is the buyer's responsibility.

2. Products that affect secondary sales (label missing or damaged)
3. Used or damaged by human
4. Beyond the prescribed deadline (validity period of 7 days)

Rule 5: Sample Shooting Rules:

Our store does not provide free samples. If you need samples, please contact our customer service to purchase the sample link. After the order reaches 300 pieces, the sample fee will be refunded [excluding shipping costs], and please contact our online customer service after placing the order.

Sixth, Printing Customization Notice: This product can also be printed with the customer's logo and text as required.
1. The price of the umbrella listed does not include printing. Printing is charged separately based on the customer's specific requirements. For detailed pricing, please contact our customer service. If you need to print a LOGO, please provide the customer with vector graphics in AI or CDI format to ensure the quality of the design and the printing results later.
2. Due to the special requirements of the advertising umbrella, please carefully confirm the correctness of the effect drawings we send to you after the design is completed. If there are any mistakes, please contact our customer service in time to correct them. If no errors are found and corrected, we will not assume any responsibility once the printing is completed. Therefore, please ensure that you carefully confirm the effect drawings and detail drawings to avoid any dissatisfaction and unhappiness. Please understand and be accommodating!!
3. After determining the layout, arrange for production and printing. The production cycle varies according to the quantity, and the time is also different. The specific time will be determined based on customer service contact or the contract time. For details, please contact the phone number.

Product may encounter unexpected situations during transportation:
Umbrellas are fragile items that may suffer damage during shipping. Sometimes, the internal structure may be damaged due to rough handling or packing issues during the delivery process. Please, we kindly ask buyers to inspect the goods upon receipt. If there is any damage, please promptly file a claim with the courier company or contact our customer service. It is best to take photos or obtain a proof from the delivery person. If damage is discovered after signing without inspection, the responsibility lies with the signatory. Please cooperate actively to avoid any unpleasantness.

About courier/logistics:

Our store has cooperating courier services. We do not specify a courier service for shipping. If you have any special requirements, please consult our online customer service. In normal circumstances, it takes four to five days. Exceptions include bad weather, natural disasters, and holidays. If it exceeds the normal time, please contact us immediately. We will help you check it. All shipping costs are to be paid upon receipt. All logistics services require self-collection. When you place an order to purchase products, please contact our customer service to modify the shipping costs or inform them of your address. Our customer service staff will help you check it to avoid not receiving the goods. We refuse to return or refund the goods if the delay in the logistics process is due to the logistics delay, especially for custom-made items. The shipping standards of each logistics company are not standardized, and our estimates may not be accurate. The estimates are for reference only.

Nanqiao Umbrella Factory in Shaoxing City, Yuzhou District, adheres to the mission of providing high-quality, efficient, and comprehensive fast service. We set high standards for quality and strive for perfection in the craftsmanship of all our products. We pursue innovation to develop, and can provide customized creative designs based on customer requirements. We continuously introduce innovative and unique products to our customers. The company has collaborated with many well-known domestic and international customers. We welcome customers to call for consultation.

【Customization Instructions】: Once a customized product is printed, it cannot be resold. Therefore, it is essential to confirm the design effect before printing. Once production begins and the product is shipped, no returns or exchanges will be allowed for any reason!
【Postage Instructions】: The company defaults to sending "Postal Parcel". If you want to send other express delivery, please contact customer service to make up the difference. Dear customers, please join the purchase order and take it together, and remember one freight fee!! Small quantity by courier, large quantity by logistics! Special circumstances, please contact customer service to negotiate and create a win-win situation! If you can take it, there will be goods, just pay directly. If there is a shortage, our customer service staff will actively contact you to solve the problem!
【Delivery Time】: 2-3 days in Jiangsu, Zhejiang, and Shanghai, 3-5 days in central regions, and 5-7 days in remote areas (the delivery time depends on the efficiency of local courier companies and is not under our control).
【关于 color】: Due to differences in monitor settings and photography lighting techniques, there may be some deviations between the actual products and the images. Color discrepancies are unavoidable for everyone. If you are very particular about color, please consider this carefully! Online shopping has its unique characteristics; you cannot see the actual items. If you find the item you receive does not meet your expectations in terms of style or color, this is primarily due to personal preferences and not a quality issue with the product.
【Reminder】: We will do our best to ensure the quality of the goods, and every process is strictly controlled. If you encounter any problems after receiving the product, feel free to contact the shop owner. A good after-sales service is sure to resolve the issue perfectly!
【Feedback】: After receiving the goods, if you are satisfied with our service and the goods we sent, please don't forget to give us a 5-star rating. If you are not satisfied with the goods, please inform us, and we will try our best to communicate with you. Don't give us low ratings without communication, as neutral or negative reviews will not solve the problem. Mutual communication and understanding are the key to a win-win situation. Thank you for your support!
【Return and Exchange Policy】: Unreasonable return and exchange are allowed, but only for single-vendor customers. Wholesaler customers are not supported and have the right to refuse unreasonable returns. If the return or exchange is due to the seller's reasons or the product itself, the shipping costs will be reimbursed according to the seller's shipping system (since the wholesale profit is low, it is not possible to reimburse shipping costs as in Taobao. By placing an order, you acknowledge this and avoid any subsequent disputes. Please read before placing an order.)