【关于验货】

Before the postman leaves the scene, customers are requested to check the goods according to the order. If there are any discrepancies in quantity or damage to the goods, please contact us immediately. We will help members handle the relevant after-sales matters. If the member does not check the goods after the postman leaves the scene, the consequences will be borne by the member.

【关于缺货】

Due to the continuous increase in product styles, some styles are too popular, or are still in production, leading to stockouts. For orders with stockouts of less than five items, we generally do not notify the customer. We will send the goods to you immediately and return the corresponding missing product amount or send it with the subsequent orders. Due to the waste of freight for separately sending one or a few products, if you really need to send separately, the freight is at your own expense, and our company does not bear the freight costs for the re-delivery. If there are more stockouts, we will notify you through Alipay or phone, and make arrangements after you make a decision.

 【关于产品退换】

If there are any quality issues with the products, please contact us within 24 hours after receiving the goods. Each product goes through multiple inspection processes from production to storage and then to shipment, but we cannot guarantee that every product sent to you will be a qualified product. For problem products, we usually ask the guests to hold them for us. If there are accumulated problem products from multiple orders, they will be returned again. The return shipping costs are our responsibility, and the buyer will advance the shipping costs. We will refund the shipping costs in the form of Alipay transfers in a timely manner after receiving the goods. For the items with the final payment, we will all reject them.