After-sales service time: 10:00--18:00 [Weekdays]

Shipping time: only orders are accepted on Monday/Saturday and Sunday, no shipping is available.

1. Our Commitment

All goods sold by our store come with a three-pack after-sales service, and wholesale customers are entitled to a 15-day exchange guarantee after purchase.mobile phone" 或者 "cell phoneThe protective film/case is non-refundable and non-exchangeable unless there is a quality issue. Please do not purchase if you do not agree to these terms.
B. All the goods in our store are photographed with actual items, and the descriptions are accurate.
C、All goods sold by our store accept a 7-day return policy without any reason (except for special instructions or prior agreement; it is very important to read the return and exchange rules carefully).
D、We will provide you with comprehensive pre-sale and after-sale service.
D. For wholesale customers and distributors of our store, any quality problems after the sale will be handled by the buyer and seller to bear the shipping costs of the goods.
F. For retail customers with any quality issues with our products, we offer after-sales exchange or refund (for orders under 200 yuan, the customer is considered a retail customer).Freight charges are borne by the buyer!The prices at our store are wholesale prices. If you do not agree with this clause, please do not make a purchase.

2. Warm Tip

A. Due to lighting and other reasons, there may be some natural color differences, but they will not affect the overall appearance. Please refer to the actual item for accuracy. Please note for buyers.

B. Online shopping, color difference is unavoidable. Those who cannot accept this should be cautious when making a purchase. Color difference is not a basis for negative feedback.
If there is a significant color difference, we support unconditional return or exchange.
D. The product batch may differ slightly, and there may be some subtle differences. Please refer to the actual product. Please note for all buyers.
Please carefully consider before making a purchase, do not buy blindly. If you encounter any problems, please contact our online customer service for detailed inquiries. We will serve you with utmost sincerity.
If you encounter a busy customer service period, please wait a little longer or leave a message, and we will reply to you within 24 hours.
G, special price and free shipping products do not have after-sales service, please note each buyer.

3. Return and Exchange Rules

A. The basic conditions for applying for returns or exchanges:
⑴、Refunds and exchanges should be in the original condition as received (except for any quality issues with the product itself).
Item 2: The original packaging and accessories of the returned goods are intact.
⑶、No signs of use, no wear, etc., which does not affect the secondary sales.

B. Conditions under which returns and exchanges are not allowed:
⑴、商品被人为破坏、包装拆卸损坏等；
Item has been used with signs of wear, stains, etc., which affects resale.
Item 3: In the event of any quality issues with the goods, the buyer is limited to exchanging for the same specification and model. No price deduction for other types of goods is allowed. If the buyer wishes to exchange for other types of goods at a discounted price, please refer to Clause C.

C. Shipping costs for exchanges or equivalent products, except for quality issues, are the buyer's responsibility!The refund amount is calculated at 80% of the latest price of the product, excluding the original shipping fee.

D. The freight for the return of goods due to quality issues is borne by the seller, and the returned goods are refused to receive the payment of the courier.

Please indicate your Alibaba ID, recipient's name, address, contact number, and instructions for exchange or return with the goods.

Recommended courier services: YTO, STO, EMS, Yunda, Tian Tian, ZTO, Huitong, etc.Returned goods are only accepted by ordinary express delivery, and the express delivery fee is initially borne by the buyer.
Special Announcement! We do not accept regular mail or payment on delivery (POD) self-pickup items.The post-sales storage period for returned goods to our company is 15 days. After this period, our company will handle the goods on its own!Please contact the after-sales customer service within 15 days after sending!