Notice

Dear Distributor Friends:

All the products sold by our company are direct from the factory, with favorable prices for large quantities. We welcome customers from all over the world to cooperate and negotiate.

Shop goods are all supported.DropshippingWe offer detailed images of the products, and we warmly welcome e-commerce platforms to join us!

After-sales Service: For any damage not caused by human error, quality issues with the motherboard, and if the product's appearance is undamaged and does not affect resale, we offer a free one-year warranty. Regarding the postage costs for after-sales service (the seller covers the cost of sending the product, and the buyer covers the cost of returning it), we strictly inspect the products before shipping to ensure that our customers receive quality products that they can trust and enjoy. We welcome inquiries from e-commerce platforms both domestically and internationally, as well as from customers through internal trade channels. We offer more favorable pricing for larger quantities.

Ordering Instructions

In order to ensure the responsibilities and obligations of both parties, this regulation is specially formulated. Please understand.Thank youThank you! We generally do not accept returns (products can be exchanged if there are quality issues at the factory, but the transportation costs need to be borne by the buyer. Our quotes are all factory prices without any fees. Our products are inspected by quality inspectors before shipment to ensure the quality of the products.100% no problem, but due to various uncertain factors, our factory can only guarantee that 97%-98% of the product quality will be free of problems after arrival. 2%-3% is within the scope of exemption.

The following conditions do not allow for returns or exchanges: damaged or incomplete packaging of the returned product, incomplete accessories or related materials, unauthorized repair or modification, use or storage not in accordance with normal methods, and goods beyond the post-sale service period.

1. Shipping Time:
Payment received on the same day or the next day, such as Due to the large number of orders, we will try to arrange the shipment within three days. If you have special orders with a large quantity, please communicate with us for the specific shipment time. The shipment time will be determined by the communication between both parties. If you have special needs and choose to use express delivery, please communicate with the customer service in time.

II. Freight Charges

1、Logistics: We can only estimate the freight costs for the goods on behalf of the buyer. The actual freight costs are determined when the goods are picked up. We can control the shipping time, but we cannot guarantee the arrival time at the freight station. Please understand! 2、Express delivery: We will calculate the express delivery costs and add them to the order before payment. 3、We do not bear the round-trip freight costs for all orders. We do not bear the freight costs for exchange or return orders. Please read the order carefully before placing it.

III. Receiving Standards:
1. Please carefully inspect the goods in front of the logistics freight company personnel when you pick up the goods. If you find that the outer box is seriously deformed, damaged, the sealing packaging tape is broken or defective, or the sealing tape is incomplete, and there are obvious signs of being opened and sealed, please open and count the goods in person to check, and if there is any error, please negotiate with the logistics company on the spot to solve the compensation, and if it cannot be solved, please contact us in time at the freight station for consultation; otherwise, after signing, it will be considered as agreeing to accept the goods.

Four: About After-sales Service:
If there are any quality issues or unsold products, our store will exchange them for other products of the same amount. Customers can negotiate with our customer service for the return or exchange of goods. If we receive the returned goods with complete packaging and accessories, we will exchange them and send them out. If you need to return the goods, we will exchange them according to the product's original price.A 20% discount on returns, and we will not bear any costs for transportation.

Article 5: Exemption from Liability
1. All goods are produced and shipped based on customer orders. The products are generally made of plastic materials, and the packaging is made of paper. During transportation, especially in some long-distance cities, it is possible that some products may suffer from transportation losses (such as minor scratches caused by collisions or slight deformations in the packaging of some color boxes). To avoid damage, we will use double-layer logistics packaging, add cushioning, and stack tightly to prevent damage. The transportation is completed by a third-party logistics company, which is beyond our control. We will not bear the responsibility for damage caused by transportation. The transportation time is affected by many factors such as weather, vehicle arrangements, and traffic conditions, and it will not be used as a reason for returning the goods.

2. Our toys are of high quality and affordable, and they are really worth the money. Some buyers have reported that they feel the workmanship is somewhat rough, with imperfections, and that the materials are not of high quality, which does not meet their expectations, etc. However, these do not fall under quality issues. No product is perfect, and we have uploaded the real-photo images of each product on our website. We understand that some buyers may be too picky, and we apologize for any inconvenience. Please consider and carefully read the product descriptions before making a purchase. If you have any questions, please feel free to consult.

3. All sizes are measured by hand, and there is a 1-2CM error which is normal.
Special Note: Seasonal anime products do not support returns or exchanges, and please consult the customer service before wholesale. Products over one quarter are subject to a discount for exchange, and full refund is not supported. Our store does not support any returns due to business conversion.