Freight Problem
If you need to modify the price due to large quantity, please contact the customer service. The default shipping fee is not accurate. If you are buying multiple items, you can contact the customer service after submitting the order! [Due to the different sizes of each product, the shipping fee is accumulated and superimposed according to each weight, so the shipping fee is not accurate. Please contact the customer service after submitting the order to modify the shipping fee.] Shipping can be sent, and you can consult the customer service for the shipping method after placing an order!

All the product photos in our store are taken from actual items. Due to uncontrollable factors such as light, environment, and photography skills, as well as the display of your personal monitor (you can try it on multiple monitors), there may be slight color differences between the photos and the actual items. For large-scale products, the color difference may be greater. Such issues do not fall under the category of product quality problems. All products are sold based on the actual items.

Before Shooting, Read This

1. The default shipping method for our store is the Alibaba cooperative courier. If there is no Alibaba cooperative courier network point in your local area, please contact our customer service immediately and indicate the shipping method you need. If there is no special notice, all delivery areas that cannot be delivered will be forwarded to the Postal EMS or Postal Express. If you need the SF Express, contact customer service to make a payment after the price is changed. The note is invalid.

2. All orders are shipped upon receipt of payment. We do not accept payment after delivery! Welcome to use Alipay! Credit card payment All products in our company are sold at actual prices, and we refuse any form of negotiation;

3. Thank you for your recognition of our products and services. We cherish every encouragement and suggestion given to us. If you have any opinions or suggestions, please contact us in time to solve them for you.

Daily shipping time;

The company's daily shipping time is from 9:00 AM to 5:00 PM. Orders shipped on the same day are subject to a 48-hour time limit, with the cutoff time being 5:48 PM.

All the products purchased by customers from our company will be delivered within 48 hours. To ensure that your order can be sent smoothly, please confirm the stock status with us before placing an order for new products. However, there may be special reasons, such as delayed delivery, and we will notify the customer. If there is no stock, we will ship the goods within 2-5 days.

1. Orders with a deposit, as well as those placed during the peak sales season, on Saturdays, and Sundays, may experience a delay in delivery time. Please understand and forgive the inconvenience.

2. If due to network failures, weather issues, or other uncontrollable factors, certain orders cannot be processed in time, delivery delays, or cannot be delivered, please understand and forgive.

3. Our company is committed to providing customers with high-quality and fast service. Since the courier company is not our business partner, we cannot make any commitment on the arrival time. The arrival time provided by us in any form is based on our experience and is for customer reference only.

About the return issue

To fully protect your interests, our company requires that before the customer receives the product and signs for it, they should check for any tampering with the packaging. They should also open the box with the courier to inspect the product's transportation condition. If you sign for the product, it is deemed that you affirm the product's appearance and quality to be intact. In that case, the product you return must also be intact.

(2)、If the customer signs without checking and there is damage or other issues during transportation, we will not be able to provide any exchange or return services for you;

Please take responsibility for the safety of your products during the return and exchange process. If there are any defects such as transportation damage or packaging damage during the return and exchange process, our company will not be able to continue to provide you with the return and exchange service;

(4)、Any matters not covered by this system shall be resolved in accordance with the official systems of Alibaba or relevant laws and regulations.

About Packaging

The inner packaging is made of white transparent plastic film, and the outer packaging is a lightweight snake skin bag. The double layer packaging ensures safety and trust!

【Fuzzy Toy Tips】After receiving your fuzzy toy, give it a good tap and let it bask in the sun. It won't shed if you don't pull it hard (try to avoid touching it with black suits). During spring and winter, especially in dry indoor environments, clothes already have a lot of static electricity. Those who understand physics can understand the phenomenon of static electricity adhesion. Of course, that's not shedding, but it's the fibers that were not completely cleaned up during processing! This product is filled with PP cotton, which is superior. Toys will shrink due to compression during packaging and transportation. However, don't worry. Please follow my method to ensure that it is restored immediately. First, after you receive the fuzzy toy, give it a good shake to restore the PP cotton to its original state, ensuring that it will instantly expand! Second, if you have the opportunity, please take the fuzzy toy to the sun. The sunlight will make the fuzzy toy's body more swollen, and it will become larger. It is best to do it for a week, with a daily sun exposure rate of 2 hours.