Welcome to XINQUAN Bone China Factory, Wholesale Terms: We ship only when you order 5 boxes or more. If you order less than 5 boxes, we will not ship. Please order according to the packing rate. The wholesale products do not include shipping fees. Tax is not included. For specific shipping fees, please consult the customer service. About logistics: Logistics can only reach urban or county areas. You need to pick up the goods at the logistics. The logistics fees are paid upon arrival. If you need to deliver the goods, please contact customer service. If there are any damage in the transportation process, please take photos within three days after receiving the goods and contact customer service to compensate 50% of the damage. Only the difference will be compensated, not the shipment. After payment, it is defaulted to agree. Thank you!

The size of the ceramic is in inches, and one inch is 2.5 centimeters.

All products are measured by hand, and there may be 1-2cm errors. If you are unsure of the size, please contact customer service for inquiries.


About shipping costs: The price of this product is the factory price and does not include shipping costs. It can be sent by courier or logistics. Please consult the customer service for shipping costs.



Customization: All products can be customized with corporate logos, with various customization methods and varying fees. Please contact customer service for details. Due to the multiple custom processes, it generally takes about 7 days for production, so customers who need to customize should pre-book time to place an order. Customized products are non-refundable and non-exchangeable, please consider carefully before making a purchase.



Regarding shipping: Products with stock available upon payment will be shipped the same day. For products without stock, it takes a certain period of time for production and packaging, which is generally about 3 days before they are shipped. Please understand (customized products excepted).



About the receipt: To protect your legal rights and interests, please sign for the parcel only after confirming that it is not damaged. If you find any damage, missing, incorrect or short shipments, please contact our Alibaba Messenger customer service. We will verify and handle the issue for you immediately.



Regarding the invoice: we can provide a standard machine-printed invoice (subject to a tax point), and a receipt is free if you prefer.



Remark: Our factory does not accept shipment without any conditions. If the buyer rejects the shipment, they will be responsible for the manual labor costs, packaging costs, and the round-trip shipping fees for this order. Please take it seriously; if you have any questions, you can contact the Alipay customer service directly.