1. Images and actual items

All products are photographed with actual items, and the pictures can truly reflect the product itself. However, due to factors such as lighting and photography skills, there may be slight differences between the pictures and the actual products. Factors such as market changes may lead to adjustments to the product and packaging colors, packaging methods by the factory. Please refer to the actual product for accuracy! Buyers who cannot tolerate any color differences should avoid this!

2. Quality Description

Our products offer high value for money, exceeding expectations, with a buyer satisfaction rate of over 99% (this is not just words, but proven by our Alibaba Trusted Seller record). However, there are a very small number of picky buyers who, after receiving the goods, feel that the workmanship is rough, there are imperfections, and the materials are not of high quality, or that the products do not match their expectations, and these are not considered quality issues. Because almost all products have different prices, ranging from a few cents to several yuan, dozens of yuan, or even thousands of yuan, please do not compare the quality of low-priced products with high-priced ones. There is no perfect product, and too picky buyers are kindly asked to look elsewhere or to only choose our higher-value products. Additionally, as we are a wholesale business rather than a single retail operation, we only guarantee a 98% pass rate, with the remaining 2% falling within the exemption range.
All products are subject to multiple inspections during production, after production, and before shipment, only fully qualified products are shipped. However, wholesale is not retail, and it is difficult to avoid individual defects.
Subjective reasons such as the customer's personal preference, expectations, the size of the product being too large or too small, the difficulty in selling the product, the thickness and softness of the material, or the product not fitting the customer's personal preferences and expectations, or differences from the customer's expectations due to the subjective imagination, are not considered as quality issues by us.

3. About Shipping

For orders that have been fully paid, we generally complete the shipment within 24-48 hours. For custom-made orders, the time will depend on factors such as the specific product and quantity.

"4. About Receiving Goods

Shortage (number of goods received is insufficient, no note of non-delivery): 1, goods under 500 yuan, please count the number of goods when receiving and, if there is a shortage, please have the transportation company personnel sign to confirm. We will compensate for the missing part by finding the shipping company and compensating you.
2. For goods worth over 500 yuan, please inform us within 24 hours after signing for any missing quantities. We will cooperate with you to verify the quantity and do our best to help resolve the issue. If you have not counted the items within 24 hours or have not informed us of any missing quantities in time, it will be considered that the quantity is correct.
Furthermore, due to the very large daily shipment volume, each item may be sold out at any time, and if a short shipment occurs due to inventory shortages, we will refund you, or we will ship the missing items together with your next order.
Packing Damage: We have an obligation to do our utmost to assist the customer with this issue. Please (or any other person who received the goods on behalf) must inspect the quantity and appearance of the goods together with the courier (this is your right), if the quantity is incorrect or the packaging is damaged, please have the courier sign to confirm.
Problem 1: The courier refuses to open the package together for inspection.
Solution: After you sign for the delivery, keep the delivery slip and check it thoroughly before returning it to the courier.
Problem 2: The courier refuses to sign to confirm the missing quantity.
Solution: Just write down his phone number and name.

5. About Returns and Exchanges

Return Policy -- If the product itself has a quality issue leading to the loss of its intended function or does not meet the normal standards, and it has not been used, and the product is not affected by secondary sales, you can apply for a replacement of the product with an equal value.
Received the goods24within an hourIf you find any quality issues with the product, please contact our customer service immediately. We will do our best to serve you and help you solve your problems. For returns or exchanges, please notify us within the time period starting from the receipt signing.24within an hourApply, and return within 24 hours from the time of application, with the time being the scan time of the buyer's shipping logistics/courier bill. For reasons such as poor sales, not as good as expected... etc., which are not due to product quality issues, we will not provide exchange or return services. If more than 24 hours have passed, it means you have accepted our product quality by default and no longer enjoy the exchange or return service.