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quality issue statement:

if you encounter quality problems or dissatisfaction, as long as you contact our customer service, we will take the initiative to help you solve them objectively., never evade responsibility! I always give a moderate or negative review, which is not helpful to both the seller and the buyer. Help you solve practical problems and improve our service level. Achieving a win-win situation is the goal.

If you find any quality problems after receiving the order, please contact our after-sales personnel within three days after receiving the goods, and take photos of the quality problems with a camera, send the name of the photo to our after-sales personnel with the name of the article number for our verification. (Note that sending photos must also be within three days after receiving the goods, and it will not be accepted within the time limit. If you do not send photos and request to return the goods, it will not be accepted.) We will receive your after-sales request24 the processing result is given within hours. The processing results are divided into two types: return and exchange and direct refund.

Statement 1: the quality problem is defined as the problem that ornament cannot be worn completely due to mistakes in the manufacturing or assembly process of the product. Specific circumstances include the following: serious rust, fracture, large-area discoloration and fading, Diamond drop, few accessories and other serious problems affecting wearing. However, I hope customers can give some understanding of the small flaws that do not affect wearing. Ornament has the characteristics of fashion and fashion, and some flaws that do not affect wearing are inevitable. We do not promise to return small defects.

After the after-sales confirmation, the goods with quality problems can be mailed back to our company. Please negotiate with the after-sales specialist for the specific mailing method. We will bear the postage due to quality problems, the postage needs to be paid in advance. After receiving the goods, we will put the postage into your account. We do not provide separate delivery of returned goods, and the exchange will be sent to you together with the goods you ordered next time. Note: Our company does not accept return by surface mail. Please leave your name and phone number sticky note in the mail when sending, and write the details of the goods to us in the form of a list for verification after we receive the goods.. ( if the goods are returned without writing the above information, we will not accept it. The consequences are at your own risk.) please understand!

Statement 2: in order to cooperate happily, Please unpack and inspect the package in the presence of the courier. If there are major problems (such as a large number of damage, water, trampled, etc.), please reject the Express. If some products have quality problems, please take photos and send them to customer service.

Please look at the after-sales problem with understanding, and we don't want to bring you any trouble, because most after-sales services are actually taken during the express delivery process. We have also been deeply troubled for a long time. However, for your pleasant shopping, we still bear most of the mistakes of express delivery on our shoulders.