• 1About placing an order

We have clearly indicated the reference weight for each product on our website. When you make a purchase, the shipping fee system will automatically calculate the cost, which may be slightly inaccurate. If you have any questions, please contact our customer service in time.

• 2About Discounts

1.Free shipping: $200+200Free shipping is available for orders over Yuan (excluding remote areas such as Xinjiang, Tibet, Qinghai, etc.)

2.Members: Members enjoy shop discounts and other activity privileges, please refer to the member area on the home page of the store for details.
   All member discounts are automatically generated by the Alibaba system. Alibaba will automatically calculate the number of transactions and amount of each member, accumulating to a certainConditions will automatically upgrade
   After a successful transaction, the Alibaba system will automatically include you in our member system. You can also apply directly on the member section of the store homepage, and we will arrange for an audit.

•  3、Activity:To provide more quality goods at affordable prices for our vast number of buyers, we will be introducing new products weekly and will also be launching various promotional activities from time to time. We kindly ask you to look forward to it! 
• 4About the product

 This factory specializes in wholesale jewelry.Please provide the Chinese text you want to translate, and I will translate it into English for you.Product mass production is essentially manual processing, and there may be slight differences in different batches of products. Minor imperfections (which do not affect sales) are unavoidable. It is recommended to take free samples first to inspect the goods. Everyone should understand the principle of 'you get what you pay for'. Do not rely on your imagination, as everyone's imagination is limitless, and this is something we cannot meet. Please understand! For customers who are very strict about quality, please purchase at the counter!

• 5Color

1.Most of the goods in our store are photographed from the actual items, with a small number of images from the internet. The colors have been professionally checked and are most similar to the actual flat layout images. However, due to factors such as lighting, color contrast and color temperature of computer monitors, color differences are unavoidable. The pictures are for reference only and the actual items should be considered. If you are concerned, please be careful when shooting!

2.Regarding the style and color issues, the default is to ship the order as it is, and we do not support any special notes for style or color (except for special instructions on the product page); we will try our best to ship as per your requirements, but there may be some discrepancies, and we hope everyone can understand. If there are any temporary stock shortages (you can also note the color of the missing item in your order), we will inform you via Alibaba Messenger or phone, please forgive us! 

• 6About after-sales service 

1.Signature: Please personally inspect the goods and sign for them. This is your right and also a crucial part of our after-sales service. Thank you for your cooperation. (If you are unable to personally sign for the goods, please inform the person who will help you sign for them, such as a friend, relative, or the gatekeeper, to inspect and sign for the goods.) 

2.Lack or Quality Issue: If you receive a shipment with missing or quality issues, please contact our after-sales customer service within three days of signing. For quality issues, please take photos of the goods upon receipt and send them to us for confirmation. You can contact our after-sales Alipay to send images, and we will provide you with a satisfactory solution. Any consequences caused by the overdue will be at your own risk.

3.Exchange and Return: If you are not satisfied with the product, you can exchange or return it within three days after signing for any reason, provided that it has not been used and does not affect resale. Most products support a three-day return policy without any reason, and some products offer a seven-day return service without any reason.

Note: 1.The following conditions do not allow returns or exchanges:AThe product packaging is damaged or incomplete, and the product accessories or related documents are incomplete.BUnauthorized repair or modification.CNot used or stored in the normal way.DColor difference is not exchangeable, and the goods beyond the post-sale service period.
2.After-sales service is the most basic service of our company, and we are willing to provide good after-sales service for everyone. At the same time, good after-sales service also needs the cooperation of customers. Please read the above instructions carefully before returning or exchanging goods, and try to handle it in accordance with the above regulations of the company to avoid affecting your after-sales service.
3.Regarding the handling of damaged and defective products, if a customer wishes to return the entire order due to some product issues, according to the regulations of Alibaba, the shipping costs will need to be borne by the buyer.