Purchase Instructions ◆◆◆◆

All the products on this website have real-life photos, detailed descriptions, materials, dimensions, and sizes. Please feel free to shop with confidence.

Color Difference Explanation: Due to differences in background lighting and the color reproduction of computer monitors, color differences and colors of the goods may vary, which are beyond our control and are not considered quality issues. The goods are subject to actual items. Most jewelry is handmade, and if you are very concerned about color differences and minor imperfections, please carefully consider before placing an order.

About shipping: After the buyer places an order and makes payment, we will ship the goods within 48 hours (two days). Generally, orders placed before 5 PM will be sent out the same day. In the event of stock shortages, we will contact you by phone or Alipay to inform you. When shipping, there are dedicated picking personnel to check the shipping documents and the goods. After confirming the accuracy, they will be placed in a bubble-wrapped 5-layer corrugated box, and after signing the shipping document, they will be packed with the goods and sent out.

Express Delivery Logistics: Our default express delivery is Huitong Express. If you need any other express delivery, please contact our online customer service. For bulk goods, please inform the customer service of the nearest logistics company address and the name of the freight station. This will help you pick up the goods at the shortest time and the nearest location. We solemnly declare that both express delivery and logistics are beyond our control. Please do not use the service attitude and the length of time it takes to arrive as a basis for our evaluation.

04 About Receiving: Please personally sign for the goods upon delivery. If the delivery is accepted by family members, friends, or the gatekeeper, it will be considered as if you have personally signed. Please ensure that you open and inspect the goods on the spot before signing. If there are any damage to the goods during transportation, please verify the damage with the delivery personnel directly and claim compensation or refuse to accept the delivery.

After-sales service: If you encounter any quality issues within three days from the date of receipt, please contact us immediately. We will provide a response for returns and exchanges. We will not accept any requests after the three-day period. If there are no quality issues, we will not process any returns or exchanges. If the buyer simply does not like the product, if the product differs significantly from the pictures, if it does not meet their expectations, or if they are dissatisfied or feel that it is not as good as they imagined, these subjective reasons are not acceptable for returns or exchanges. However, if there are any objective quality issues such as rust, peeling paint, or loose stones, we will provide a full refund or exchange.

06 Regarding feedback: Your honest evaluation is our relentless motivation for progress. If you are satisfied with the product and feel happy, please give us encouraging positive feedback. If you encounter any issues that are slightly dissatisfying, please communicate with our customer service immediately. We will resolve any problems quickly to eliminate your doubts and dissatisfaction in the first place and restore your pleasant mood.

Packing: All goods in our store are individually packaged in OPP packaging.