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shipping date

after payment, we will prepare and deliver the goods within 48 hours. If there are special circumstances, we will contact you in advance.

Shipping instructions:
1. As for express delivery, we send Yunda Express, best express, Zhongtong Express for small items, and Debang Express for large items.

Receipt standard:
1. Buyers should carefully check the goods in front of the logistics and freight company personnel when picking up the goods. If the outer box is seriously deformed, damaged, packaging tape broken and damaged, and the sealing tape is incomplete, there are obvious signs of being unpacked and opened. Please check them in person. If they cannot be solved, please contact us for negotiation. Otherwise, the goods will be accepted without objection after signing.

After-sales service:
1. If the product is due to quality problems, contact customer service to deal with after-sales problems. Please inform our customer service before returning the product!!!
2. Due to the particularity of toy products, which cannot be compared with household appliances, all toy products sold by our company do not implement the Three Guarantees policy. If problems arise after use, our company will not bear any responsibility, if within the scope of our store's capabilities, we will help solve these problems, but all related expenses incurred shall be borne by the customer. Special products shall be handled according to relevant agreements reached between our customer service personnel and customers.
3. The following conditions cannot be returned or exchanged: The Returned product packaging is damaged or incomplete, the product accessories or related materials are incomplete, unauthorized repair or modification, not used or stored according to normal methods, products beyond the after-sales service period.

Disclaimer:
1. All the products sold by us are strictly inspected by quality inspectors to ensure the quality of the products. However, due to various uncertain factors, our factory can only guarantee that 97-98% of the products have no problem after arrival, 2%-3% is exempt from liability.
2. The goods delivered by our firm are brand new. Before shipment, we will ensure that the product packaging is intact and tidy, and the outer box is firm. However, during the transportation of products, especially in some long-distance cities, some products may be damaged by transportation (for example, some are slightly scratched by collision, for example, some color boxes of color box packaging are slightly deformed, etc. Transportation is completed by a third-party courier company, which is beyond our control. We will not be responsible for the damage caused by transportation. Transportation time is affected by weather, vehicle arrangement, traffic conditions and many other factors, and is not used as a reason for returning goods.
3. Our toys are cheap and good value for money. Some buyers feel that the workmanship is rough and defective after receiving the goods. They are not good materials. They are different from what they imagined, however, these are not quality problems. No matter what things are, they are not perfect. If you are too picky, please forgive me. Please consider and see clearly when buying. If you don't know, please consult.
4. All dimensions are measured manually, and the error of 1-2cm is normal. All pictures are uploaded in real time. Due to different light and display, there will be some color difference. Please forgive me.