Customers who place orders at our store should consult the Alipay messenger in advance if they have any color or style requirements. If there are stock available, we will try our best to meet the customer's requirements. If there is no stock, we will have to send the goods at random. We will also inform the customer, and you can decide whether to treat it as a shortage of goods; objectively treat the goods, the network price isCheap, but it's impossible to buy a product worth 100 yuan for just 1 yuan. Don't expect too much. You get what you pay for. We will ensure the quality of the products, but we do not accept your reason of "it's not what I imagined" for returns and bad reviews. The photos may not be perfect, but we take them from the actual products. Some styles have many items, and we can't take them all. Some randomly shipped products may not look the same as the pictures. Because our store sells in both online and offline stores, our inventory is constantly changing. If there is a temporary shortage of a particular product, the owner will notify you in time. Buyers can choose to wait or get a refund. Sometimes, there may be a situation where the customer service is unable to contact the customer in time after the goods are shipped. Please understand that the shop will bear with this. Due to the large number of daily shipments, the shipping staff cannot check the chat records one by one. If you have any requirements, please write them in the message. If there is no note, all family members will be considered as having no requirements, and we will not be responsible for the requirements of the buyer. Please understand! Regarding the specific explanation of damage in the logistics transportation:When we load our warehouse, we will be very careful and try to pack firmly, but we cannot guarantee that there will be no damage. Products such as plastic and other recyclable products can be exchanged, but glass products and materials such as melamine cannot be exchanged or returned. The shipping cost for exchangeable products is at the customer's own expense. Because the products sold by our store are all inexpensive, the 12 yuan products cannot be compared with those of several dozen or several hundred yuan. Please understand that low-cost products cannot be perfect. It is normal for products with some defects. We suggest that customers who are too picky should avoid buying to avoid unnecessary trouble. Before shipping, we will check the goods to try to reduce the rate of damage. Damage may also occur during transportation. Strict buyers should be cautious when shooting. Customers who receive the goods and ask for refunds in the form of individual bad damage or those who like to find trouble should avoid buying. Thank you! Once a customer has shot, they agree to the rules of our store and no further explanation is needed (this is a special statement).