【Reminder】

Shortage (number of goods received is insufficient, no note of non-delivery): 1, goods under 300 yuan, please count the number of goods when receiving and transport company personnel, if there is a shortage, please transport company personnel sign to confirm, we will find the shipping company compensation, and compensate for your missing part.

2For goods worth 300 yuan or more, please inform us of the missing quantity within 24 hours after signing for the goods. We will cooperate with you to verify the quantity and do our best to help you solve the problem. If you have not counted the quantity within 24 hours or have not informed us in time, it will be considered that the quantity is correct.
Furthermore, due to the very large daily shipment volume, each item may be sold out at any time, and if a short shipment occurs due to inventory shortages, we will refund you, or ship the missing items together with your next order, but we will not send them separately.
PackingDamage: We have an obligation to do our utmost to assist the customer with this issue. Please (or any other person who received the goods on behalf) must inspect the quantity and appearance of the goods together with the courier (this is your right), if the quantity is incorrect or the appearance is damaged, please have the courier sign to confirm.
Problem 1: The courier refuses to open the package together for inspection.
Solution: After you sign for the delivery, keep the delivery slip and check it thoroughly before returning it to the courier.
Problem 2: The courier refuses to sign to confirm the missing quantity.
Solution: Just write down his phone number and name.

Product Quality:All products are subject to multiple inspections during production, after production, and before shipment, and only those that are completely qualified are shipped. However, wholesale is not retail, and if there are any issues, please contact our company as soon as possible.

About returns and exchanges:Return Policy -- Product quality issues leading to the loss of the product's intended functions or not meeting normal standards.If the product is not used and does not affect secondary sales, an application for a product exchange of equal value can be made. The adjustment or return should be applied within 24 hours after the receipt signature, and returned within 24 hours after the application. The time is subject to the scanning time of the buyer's shipping logistics bill/express bill. If the time expires, the company has the right not to process the return or exchange.For reasons such as poor sales or not as good as expected, which are not due to quality issues with the product itself, we will not provide a refund or exchange.

Image and actual item:Product images can truly reflect the actual appearance of the product, but differences may occur due to factors such as lighting and photography skills. Factors such as market changes may lead to adjustments to the product and packaging colors, packaging methods by the factory. Please refer to the actual product for the final decision.
Other: Our cooperation express is ZTO Express. If it does not arrive, please indicate clearly.

Transportation is completed by third-party logistics/courier companies, which is beyond our control. The transportation time is affected by numerous factors such as weather, vehicle arrangements, and traffic conditions. The estimated transportation time we provided is for reference only.

If you have any questions, please contact our company in time, and we will give you a satisfactory answer!

About Us:

Company Name: Yiwu Rui Ao Wholesale Mall

Small business operation, low profit margin, if the sold products have damage, please take photos and contact customer service for after-sales processing. Due to the large number of styles, there may be individual styles out of stock. If there is a stock shortage and we cannot contact the customer, we will send the available stock first, and if there is a stock shortage, please contact customer service for a refund. This store does not support any reason for return such as poor quality, inability to sell, etc. Thank you for your cooperation. The price of the shop does not include the opening of the bill. If you need to open the bill or custom, please contact the manager's WeChat.