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1) How many pieces are required for a batch? Do you support mixed batches? Is there a limit on the amount? How is the freight calculated?

All goods are supported with mixed batching. There is no limit to the amount, as long as you start the minimum order quantity as specified on each product of our store. We support Alipay transactions. Each product has its weight stated, and the system will automatically calculate the shipping fee when you make a purchase, which may have a slight error. If you have any questions, please contact our customer service immediately.

2) Are the products on the shelf in stock? What should we do if there's no stock?

All our products are sold on a spot basis, and the products displayed on the page are all in stock. Please rest assured to purchase. Due to the large variety of products and daily sales volume, there may be cases where individual products are not removed in time, leading to stockouts. Please understand, and we will contact you by phone or Alipay to handle the situation.

3) Can the product be selected in terms of style and color?

Regarding the selection of styles or colors, as our store's jewelry is mainly mixed batch, with a large quantity and a wide variety of styles, all orders are shipped at random and we do not accept specific style selections. When purchasing, please be sure to consult our customer service staff. You can let us know your preferred style and any styles you do not like. We will try to match your preferred style as much as possible. If there are no specific requirements, we will ship a mix of various styles.

4) I have already paid, when can the goods be shipped? How long will it take to receive the goods?

Due to the large volume of daily shipments, we will ship your order within 24 hours after receipt of payment. The delivery time may vary due to distance, weather conditions, and the operational procedures of different courier companies. Generally, for the Jiangsu, Zhejiang, and Shanghai regions, it takes 1-2 days; for other areas, it takes 3-5 days; for remote areas, it takes 4-7 days; and for provincial logistics, it takes 3-7 days. If your goods have not arrived within the corresponding number of days, please contact our customer service.

5) What kind of courier do you use? How do I check the delivery status?
We default to sending by Yunda Express. If Yunda Express cannot reach the destination, please contact customer service in time to send by other express, Yunda Express website query: www.yundaex.com

6) If you receive a product with missing or quality issues, what should you do?

If you receive a missing or quality problem, please contact our customer service immediately. For quality problems, please take photos and send them to us for confirmation. We will provide you with a satisfactory solution. Please confirm the quality of the goods within 7 days of receiving them. We will not be responsible for any quality problems that occur during the sales process. Please forgive us.

7) Please do not leave random negative or neutral reviews.

If you encounter any problems, just contact our customer service, and we will definitely take the initiative to help you solve them objectively, without shirking any responsibility. Giving negative reviews indiscriminately is ineffective for both parties. We hope to retain every friend who likes Mingyuan Jewelry and can solve your actual problems, thereby improving our service level. We hope that every friend who shops at Mingyuan Jewelry will have a pleasant experience and prosper in business!

--At the same time, we also refuse to allow 'bad review trolls' to visit. For those who use negative reviews to threaten us for refunds or gifts, we will firmly resist.