Yiwu City Shi Yao E-commerce Trading Company is a professional manufacturer and processor of shopping bags, travel bags, etc. It has a complete and scientific quality management system. The integrity, strength, and quality of Shi Yao E-commerce Trading Company have been recognized by the industry. We welcome friends from all walks of life to visit, guide, and conduct business negotiations.

 We specialize in mid-to-high-end wallets. Each product's photo is taken by the shop owner himself! After you place your order, we can provide you with watermark-free photos, saving you time on taking photos and making it easier for you to set up your online store!
  All goods are shipped by official manufacturers, ensuring that they are both stylish and of high quality! We cannot guarantee that each product is the most competitive price in the industry, but we absolutely guarantee the quality and value for money!
    We adhere to the business philosophy of 'Customer First, Forward-looking and Enterprising', and adhere to the principle of 'Customer First' to provide high-quality services for our customers. Welcome to visit!

After-sales service:
1. If you encounter any problems during the purchase process, please contact us through telephone, trade communication, QQ, MSN, or e-mail. We will liaise with you to resolve any issues that may arise during your shopping experience.
2. If the goods are not received on time, the customer can ask us, and we will timely check and give a reply to the customer regarding the corresponding issues.

3. If you find any quality problems with the goods within three days after they arrive, please contact our customer service. Return the goods to us. Once we receive the returned goods, the amount will be credited to your balance (we will record it here, waiting for you to use it to offset the payment when you next place an order).
4. If any damage occurs during transportation, we will bear the loss. After receiving the returned goods from you, the amount will be placed in your balance.
5. Please ensure that you communicate with our customer service before returning the goods. If you do not inform us in advance and directly return the goods, we will not process them.
6. In the event of a shipment loss due to the reasons of the courier company we have entrusted, we will work with the courier company to handle the compensation. If a shipment loss occurs due to the courier company entrusted by the customer, we will actively cooperate with the customer to investigate, but we are not responsible for the compensation.
7. If we deliver the goods in time, and any loss caused by the delay in the delivery time of the courier company, we are not responsible for compensation.
8. If the online goods are out of stock, and if you have no special requirements, we will not notify you separately. We will calculate the amount of the missing goods into your balance, and at the same time, there is a detailed shipping list in the balance.

Return and exchange:
Out of Stock Explanation
1. Return the balance to the account you specify in time (recommended: Alipay).
2. You can choose to purchase an equal value of goods as a replenishment measure.
3. Re-supply usually takes more than three working days. Note: Due to the low quantity of some older products, the manufacturer may no longer produce them. We will contact you in time and implement the shortage instructions as mentioned in the previous paragraphs. Please understand the inconvenience and forgive us for any trouble caused.

【Return Policy】:
Within three days after receiving the goods, the return period is available, during which time, except for products with intentional damage, goods with quality issues can be returned. Products sent after this period are not subject to exchange or return. If you are not satisfied, due to color differences caused by display differences, small amount of thread, glue watermarks, product process issues, material softness or hardness, not imagining well, or not liking the style, these reasons are not within the scope of returns. Please carefully inquire before shopping.
1. Returns can only be exchanged for the same product. If the product is out of stock, you can exchange for an equal value product.
2. It is best to return the goods in their original packaging.
3. When returning goods, make sure to leave a note inside the package indicating your order number, the problem with the product, and whether you want to wait until the next shipment to send it back.
4. The round-trip shipping fee is paid by the buyer.
How to apply for a return?
If your order has quality problems and is within the return period, please contact our customer service or call to consult in time, informing the reason for the return and the quantity.
How do we handle returns once we receive them?
1. The postage for returned goods is paid by the customer. Once we receive the goods and confirm that there is a quality problem with our products, we will refund both the postage and the purchase price to your personal account. For goods that need to be exchanged, they must be sent back together with the next order.
2. If you choose to refund, in order to protect your interests and ensure the safety of your balance refund, you must inform us by email or fax: the order number of the shipment, the original remitter, the amount of the remittance, the account number, the refund person, the refund account number, the bank and other detailed information, so that we can correctly and timely refund.