Buyer's instructions
About shipping: After the buyer places an order and makes payment, we will ship the goods within 48 hours (two days). Generally, orders placed before 4 PM will be sent out on the same day (excluding weekends). In the event of stockouts, we will contact you by phone or Alipay to inform you. When shipping, there are dedicated picking personnel to check the shipping documents and the goods. After confirming the accuracy, they will sign the shipping document and then pack the goods together and send them out.
Express Delivery and Logistics: For large consignments, please inform the customer service of the nearest logistics company address and the name of the freight station. This will help you pick up your goods at the shortest time and the nearest location. We solemnly declare that express delivery and logistics are beyond our control. Please do not use the satisfaction or dissatisfaction of the service attitude and the time of arrival of express delivery and logistics as the basis for our evaluation.
03 About Receiving: Please personally sign for the goods upon delivery. If the delivery is accepted by family members, friends, or the gatekeeper, it will be considered as if you have personally signed. Please ensure that you open and inspect the goods on the spot before signing. If there are any damage to the goods during transportation, please verify the damage with the delivery personnel directly and claim compensation or refuse to accept the delivery.
