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  Inventory:Due to the company's EPR system not being able to connect with Alibaba, and with offline sales also ongoing, we kindly ask our customers to consult with the sales staff before placing an order to confirm the specifications and colors and to ensure whether there is stock available. If there is stock, we will ship within 72 hours, completing the order transaction with the sales staff's assistance.

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  Custom-made:Dear customers, if you need products that are out of stock, non-standard, or personalized, you can place an order for custom-made products with pictures or samples. You must communicate with the sales staff to reach an agreement on the details. You can arrange the custom-made order after paying a 50% deposit. Before shipping the goods, you must pay the balance.

Printing (logo) custom-made

    One, publishing

 1. There is a design draft.Please send us vector files such as AI, PDF, and CDR to our customer service. Our customer service will arrange for a designer to layout the file. Then, we will send it back to you for confirmation. Once you confirm that there are no problems, the publication can proceed.

  2. Sample availability: If you send us a physical sample, we can directly publish and produce the goods based on the sample. Those who need to confirm the quality can request a sample and return it to you for confirmation.

 3. What if there are no physical samples or design sketches available? Dear customer, please do not worry.

You can contact our customer service, just tell us the content of the logo, the width of the ribbon, the font, spacing, and other basic requirements, and we will arrange for a designer to design a rendering for you and arrange the layout for you to confirm. If you confirm that there are no problems, you can publish it.

 Sample Making

  After confirming the width, color, printing color, and plate, what should I do if I worry about the printing effect not being good?

 Don't worry, we can provide a sample. After the sample is sent to you for confirmation or take photos for you to confirm. If you confirm there are no problems, we can proceed with the order.

  Three, place an order for custom-made items.

   After confirming the version or sample, you can prepare the contract and send it back to us for signature and stamping. If the amount is small and no contract is needed, you can place an order directly on our official store on Alibaba (after communication with the customer service). Whether it is to shoot the product and pay on Ali store or to transfer the payment by bank, the deposit for custom-made products should be at least 50% of the goods. (The balance should be paid before shipping, and some custom-made products require the full amount). After the deposit arrives, the production will be arranged. The production cycle is generally 7 days. The quantity of the goods, the difficulty, and the production arrangement will all affect the delivery date, and the delivery date will be actual. If you have any special requirements, please communicate with the customer service.

Fourthly, complete the shipment.

    After the goods are ready, we will contact you in time. You can choose from various shipping methods. By default, we will send you by ordinary express (pay upon receipt), and for urgent delivery, you can choose SF Express (pay upon receipt), or ordinary logistics. No matter which shipping method you choose, there will be fast and slow options. If there is any delay, please contact us immediately, and we will follow up as soon as possible. We hope everyone can understand.