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Kai Lushi gift pen industry 10yr.
Main Products:Business Gift set,notebook set,vacuum cup gift set,Mobile power charger Set,metal leather Thumb drive set,Key ring business card box set. Leather gifts,metal pens,ballpoint pens,pens
Contacts:mrs liChat
Mobile:86-13750972711
E-mail: WeChat:13750972711
Address:22107A,22107B, 11 Street, 1 F, 58 Gate, International Trade Mart (District 3).
Address:Agricultural Bank of China (Yiwu Chaoyang Branch), International Trade City, Futian Street, Yiwu, Jinhua, Zhejiang
Related items
Customized services for enterprises:
1. Consultation: You can contact the customer service via the Alipay ID, and the customer service will answer your questions carefully! Those who do not have Alipay can call the telephone consultation; Manager Shuai 13750972711
2. Negotiation: Please provide us with your detailed custom requirements to our customer service staff. Our service team will propose the best solution based on your actual business needs to create a high-value product.
3. Place an Order: You can place an order directly on the Alibaba website or pay a 30% deposit first and settle the balance before shipping.
Lead time: Stock items can be shipped within 3-5 days after payment, custom-made items will take 7-12 days to complete and ship. If you need a very urgent delivery, please communicate with our customer service.
5. Freight charges: For heavy custom-made goods, using dedicated freight services is generally more cost-effective. There are options for self-collection and delivery to the door, and the specific choice should be based on the company's needs. For detailed freight charges, please consult the customer service.
For more information, please request the product PowerPoint presentation. The product quotation provided is only for the notebook and does not include the kit. If you need the kit, please contact the customer service for discussion.
Exclusive Customized Content:
1. Cover with LOGO and text: You can choose gold embossing, silver embossing, or press stamping (also known as embossing) effects.
Page 2, Inside pages with inserts: You can choose to print in single color or full color.
3, Add a logo or text to the inner pages: Print a logo or text on each page of the existing general version.
Page 4, reprinting: According to customer requirements, print the customer's designed format for the inner pages.
Factory Process Display
Here are the most frequently asked questions by customers for your reference. If there are any unclear details, please consult online or call for consultation.
1. Q: I would like to place an order for products at your factory. What is the minimum order quantity for each product? What is the price discount if the payment reaches a certain amount?
Hello! The minimum order quantity depends on the product, and the least order quantity is 300. The price is more favorable when you order 500 pieces.
2. Q: What is the shopping process at this station?
Answer: Firstly, you can contact our staff when you place an order on our website.
Second, you can discuss the details with our staff, such as specifications, processes, quantities, etc. We will make a prototype based on the design drawings, then place an order and sign a contract.
Third, make a payment to our designated account through a bank or Alipay.
Fourth, after making the payment, please notify us by phone, text message, or online customer service to verify.
Fifth, we will ship the goods once the payment is confirmed to be received.
3、 Q: Can I pay by cash on delivery?
Answer: The principle of 'payment upon order fulfillment' implemented by our factory for any goods produced means that we will begin to arrange the shipment only after the customer has deposited the payment into the designated account. If you are concerned about not receiving the goods after payment, you can use Alipay to ensure that your payment is fully secure.
4、 Q: I am worried about paying for the goods but not receiving them, or receiving goods with quality problems. What should I do?
Answer: Firstly, our factory has specialized quality inspection personnel. If any quality problems are not detected, we will be punished according to the factory's system. As long as there are quality issues, we will handle them seriously.
Secondly, if we receive payment but do not ship the goods, you can take action by using our trust guarantee deposit on the website. Additionally, you can complain to the manager. Complaint hotline: 15258694036, Manager Yuan
Third, we support Alipay payment, which is essentially like cash on delivery. What else could you possibly worry about?
Question: Are your products the same as those on the website? Will there be a big difference?
Answer: We take photos of the actual items, and there are generally no significant differences.
Question: Who should bear the cost of freight transportation? What should be done if the goods are damaged in transit?
Answer: The prices do not include shipping fees, and customers need to add shipping fees when placing an order. For cities that can be directly reached by expressway express or by SF Express, you can pay the shipping fee upon arrival, and you only need to pay the goods price, and then pay the shipping fee after the goods arrive. For other courier companies and postal transportation, you need to pay the shipping fee in advance, and send it together with the payment (the transportation fee is roughly determined according to the weight and transportation method of the goods, but it is subject to the actual amount, and the excess will be refunded or the deficiency will be made up).
If the goods are damaged in transit, we will be responsible and compensate according to the actual damaged amount.
Question: Can I return or exchange the products if there are any issues with my order from your company?
Answer: If there are any quality issues with the product, you can return it for a refund or exchange, and the return shipping fee will be borne by our company.
8. Q: How do I make a payment after placing an order?
Answer: We currently offer the following payment methods: 1. Bank name: "Construction Bank", "Agricultural Bank", "Industrial and Commercial Bank", "Rural Credit Cooperative Bank", "Alipay payment". You can simply go to the bank counter with your card number and ID to complete the transaction. After the payment, please notify us by phone or text message, Manager Yuan's mobile phone is 15258694036.
Question: After making the payment, when can the goods be shipped? When can I receive them?
Answer: Our company allocates goods based on the order of customer payments, and those sent on the same day will be received within 2 days.
If you choose a courier company, the goods will usually arrive in 2-3 days (next day delivery in Jiangsu, Zhejiang, and Shanghai areas), by air freight in about 5 days, and by regular postal express in about 10 days.
Question: What are your company's working hours? Also, what are the factory working hours?
Answer: The company's working hours are from Monday to Saturday (factory working hours are from 7:30 to 22:30 daily).
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