Commodity style and color: about the style and color, the system will send the goods by defaultMix modelIf you have any special requirements, please note that we will try our best to match the goods according to your requirements. However, sometimes the goods sell like hot sellers and out of stock. It is inevitable that there will be some. We will send you the latest models in the same series at the same price. Please understand!
Product quality: the products sold by our company are taken in kind. Some products may have some color difference due to the light or computer screen. This is not a quality problem. Due to the company's management of the commodity for high-grade goods, style, quantity, there will be some small problems. If there is any problem with the goods you receive, please contact us in time. We are willing to solve any problem for you 100%. I hope every customer can enjoy shopping in our home!
Missing (the quantity is insufficient when receiving the goods) : please check the quantity with the personnel of the transportation company in person when receiving the goods. If there is any missing, please ask the personnel of the transportation company to sign and confirm. We will seek compensation from the shipping company and compensate you for the missing part. Please inform us of your missing quantity within 24 hours after you sign for it. We will cooperate with you to verify the quantity and try our best to help you solve the problem. If you fail to count or inform us of the missing quantity in time, the quantity will be deemed to be correct.
Damage: the damage caused by transportation will not be borne by our company. But we have an obligation to do everything we can to help the customer solve this problem.
1. The express delivery personnel refuse to open and check together
Solution: after you sign and receive the express bill, you should take it well and check it before returning it to the express personnel
2. The Courier refused to sign to confirm the missing quantity
Solution: just take down his phone number and name
3. The Courier will charge the Courier fee when he brings the damaged goods back
Solution: you pay in advance and we will make it up to you
Please read the above carefully, it is very important to you, if you can not do the above, we will be very sorry for the problem, we can do nothing.