Product style and color: As for the style and color, the system defaults to send the goodsMix modelIf you have special requirements, please indicate. We will try our best to match the goods according to your requirements. But sometimes the goods sell like hot hot and are out of stock. We will ship the goods to you at the same price and in the latest style of the same series. Please forgive me!
Product quality: The products sold by our company are all taken in kind. Some products may have a little color difference due to the light or the display of the computer screen, which is not a quality problem. Due to the company's business for high-grade goods, style, large quantity, there will inevitably be some small problems. If there is any problem with the goods you received, please contact us in time. We are willing to solve any problem for you 100%. I hope every customer can enjoy shopping at home!
Missing (insufficient quantity when receiving the goods) : Please count the quantity with the personnel of the transportation company face to face when receiving the goods. If missing, please sign the signature of the personnel of the transportation company for confirmation. We will ask the shipping company to compensate for your missing part. Please inform us of your missing quantity within 24 hours after signing for it. We will cooperate with you to verify the quantity and try our best to help you solve the problem. If you fail to count or inform us of the missing quantity in time, the quantity will be regarded as correct.
Breakage: The damage caused by transportation will not be borne by our company. However, we are obliged to do everything in our power to assist the customer in solving this problem.
1. The express staff refused to open it together for inspection
Solution: take the express receipt after you sign it and return it to the Courier after checking
2. The Courier is not willing to sign to confirm the missing quantity
Solution: Just take his number and name
3. The Courier will charge the Courier fee when he brings back the damaged goods
Solution: You pay in advance and we will pay you back
Please read the above content carefully, it is very important for you, if you cannot do the above action, we will be very sorry for the problem, we can do nothing.