Dear friends, please note:
The problem of goods receipt: When you sign for the goods, please make sure to count them immediately to ensure they are in full quantity.
If the goods are missing when the logistics delivery person is present, please ask the logistics personnel for a signature proof.
Prove how many goods you have received, and if there's anything missing, we can either refund or send you a replacement.
I will be responsible to the end. If there is a shortage of goods without a signature proof, please contact me.
We are not responsible for any losses. For a smoother transaction, please ensure that you count the goods in person.
There is a reason for everything. Please understand this, and we ask our clients to be more understanding.
Damage Issue: Please remember that if the customer's goods are transported by logistics and courier,
Our company always packs our goods very tightly, but it's difficult to guarantee that the logistics and courier companies will not damage the goods during violent unloading.
Therefore, regardless of the quantity, always open the package to check. Look for any damage to the packaging. If there is damage,
Or if the appearance is unsatisfactory, please refuse to accept. If you sign without checking, the consequences such as damaged packaging will be the responsibility of the recipient.
Our company does not assume responsibility for skin damage caused by transportation.
Logistics transportation: If your goods are to be transported by logistics. Please confirm the logistics company that is closest to your location, and then contact customer service to confirm the details after communication.
Our company will arrange the transportation by the logistics method you provide. If we cannot provide the relevant logistics, our customer service will contact you to confirm the logistics method. Only after you accept it, can the goods be shipped.
Many customers should understand that many logistics services require them to pick up their own goods. Once the goods arrive at their destination, they should...
If the goods are returned due to the reason of not being able to pick them up personally or if they are refused for no reason.
The logistics return shipping fee is required.
Product Quality: All products are directly delivered from major manufacturers.
However, various uncertain factors may lead to the loss of functionality. Please make the necessary preparations.
Our company only guarantees that the products are genuine original factory products!
Return and Exchange: Return and exchange conditions -- product quality issues leading to the loss of product functionality. We will handle it with a return or refund.
Return and exchange items are listed on the return and exchange list, with the reasons for the return and exchange items. Other reasons such as poor sales, not as good as expected, etc., are not due to quality issues.
We do not support return or exchange requests.
Note: We do not produce high-quality products, nor are they crafts or artworks. They are merely ordinary commodities. Perfectionists or those with extremely high standards for products,
Please make a grand turn and gracefully detour. Transportation is completed by third-party logistics companies, which is beyond our control. The transportation time is affected by many factors such as weather, vehicle arrangements, and traffic conditions.
The estimated transportation time we provided is for reference only and is not part of the contract. It also cannot be used as a reason for returning the goods.