About Express delivery:

  the freight we set is set according to the price given to us by the courier company and charged according to the actual weight of the product. If you buy more than one, you can contact customer service after submitting it!

  Large quantity, it is recommended to send logistics, it is self-pick, the specific logistics fee is different from the logistics company's charging standard, the freight has arrived shall prevail; (if you send logistics, contact customer service to change the freight after ordering, if there is a designated logistics, please leave a message and inform the customer service) because the charging standard of each logistics company is different, the freight that has arrived shall prevail, and we will not collect the logistics fee on behalf of you;

the quantity is small, and the express delivery is charged according to the weight. The actual freight that has been changed by the customer service shall prevail!!!

• SOURCE description

  our company has sufficient supply, please rest assured to buy.

• About color

  our products are taken in kind, and the color is professionally proofread, which is the closest to the physical tile. Because the color contrast and color temperature of the computer monitor are different, everything is subject to the actual product received.

• About customer service

  if your consultation fails to respond in a timely manner, it may be due to excessive consultation volume or system failure.

• About after-sales

  we will provide complete after-sales service and authentic guarantee. If you have any questions, please contact us first.

• About shipment

  our store sends express delivery by default. Please contact the online customer service first.

• About return and exchange

• 1. This store is not a "no reason to return" store, so if there is any problem, please contact customer service first.

• 2. Generally, it is not within the scope of return and exchange (according to the rules)

• (1) the product packaging has been unpacked

• (2) if it is a quality problem,

• (3) deterioration of goods caused by improper storage of buyers

• (4) bulk goods

• 3. Return and exchange process

• contact customer service-> provide evidence-> send back goods-> inform customer service-> make up the difference-> refund (return)-> receipt (exchange)
  (1) contact customer service: Please contact our customer service before applying for a return service. Our store has the right to refuse or ignore the goods directly sent back or apply for a refund without contacting the customer service.
  (2) provide evidence: if it is a product quality problem, please provide the product packaging and physical photos to prove it.
  (3) return goods: When you send the goods back, please attach a note to the package to indicate the buyer's information, which is "consignee name, contact information, reason for return and exchange, store name, POSTAGE".
  (4) inform customer service: please contact customer service after sending the goods, and inform the courier number and courier company so that you can get in touch with you immediately after receiving the goods.
  (5) make up the difference: we will contact the buyer immediately after receiving the goods, confirm the return or exchange information, negotiate and solve the problem, and guide the buyer to make up the postage or difference.

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