1. How many items are required for a batch order, and do you support mixed batches? Are there any restrictions on the order amount? How are the shipping costs calculated?
Answer: All products can be ordered with the minimum order quantity indicated above, with no limit on the amount. We support mixed orders and accept Alipay transactions! Each product has its weight listed, and the system will automatically calculate the shipping fee when you make a purchase. If you have any questions, please contact our customer service!

Question 2: Are the products on the shelf in stock? What should we do if there's no stock?

Answer: All our products are sold in stock, and the products that can be photographed are all in stock. Please feel free to purchase. Due to the large variety of goods and daily sales, there may be cases where individual products are not removed in time, leading to stockouts. Please understand, and we will contact you in time by phone or Alipay message and handle the situation!

Can the goods be selected according to style and color?

Answer: When the goods are listed, the option to choose styles and colors has already been set. Please browse the page to see the labels, and if there are any special needs, please indicate them in the remarks. We will try our best to meet your needs, but if there are any stock or color shortages, we will have to send them to you at random. Please understand!

Question 4: I have already paid for the goods. When can they be shipped? How long will it take to receive them?

Answer: After you place an order and make payment, we will arrange the order and dispatch the goods in time. Please believe that we are as eager to send the goods as you are. Therefore, we will arrange the order and dispatch the goods as quickly as possible! In addition, we directly input the order number and click the shipping option when arranging the order. The goods will be dispatched within 24 hours after the order is arranged. In the event of special circumstances such as peak seasons, there may be some delays. Please understand!

5. I don't have Alipay. May I make a bank transfer?

Answer: We recommend using Alipay, which ensures both the safety of the payment and convenience for future shopping. If you find it really inconvenient, you can also accept bank transfers. Before making a bank transfer, please take a picture of the product and note that you will be making a bank transfer. This will help us verify the payment and arrange the shipment of the goods as soon as possible after receiving the payment. After making the bank transfer, please contact us through Alibaba or WeChat to provide your Alibaba account, the bank where the transfer was made, and the amount. We will check the payment and verify the goods before arranging the shipment.

Bank of China: 6216 6162 0200 2723 017 Zhang Jun

Bank of Communications: 6222 6032 1000 1140 110 Zhang Jun

Please do not leave random negative or neutral reviews!

Answer: Whether you encounter service or product quality issues, as long as you contact our after-sales Wang Wang, we will definitely take the initiative to help you solve it objectively, and never avoid any responsibility. Giving a neutral or negative comment at the slightest provocation is ineffective for both parties. We hope to retain every friend who likes "Runqiong Jewelry" and solve your actual problems. We aim to improve our service level. We hope that every customer will have a pleasant online shopping experience at "Runqiong Jewelry"!